Vocabulary Flashcards and Quiz of Negotiating Terms After a Service Failure at the Vet – English for Veterinarian – Advanced Level

Refund
Money given back for a service not done well
Treatment
Medical care given to a patient
Follow-up
A later check to see if a problem is fixed
Schedule
To plan a time for something to happen
Discount
A reduction in the usual price

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Refund
Treatment
Follow-up
Schedule
Discount
Medical care given to a patient
A reduction in the usual price
A later check to see if a problem is fixed
To plan a time for something to happen
Money given back for a service not done well

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Refund” mean?
4. What does “Treatment” mean?
5. What does “Follow-up” mean?
6. What does “Schedule” mean?
7. What does “Discount” mean?

Practice more with this lesson:


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