Vocabulary Flashcards and Quiz of Handling Negative Feedback as a Tour Guide – English for Tour Guide – Advanced Level

Feedback
Information about how good or bad something is.
Reputation
What people think about someone or something.
Apologize
To say sorry for a mistake or problem.
Solution
A way to fix a problem.
Professional
Showing skill and good behavior at work.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Reputation
Apologize
Solution
Professional
To say sorry for a mistake or problem.
Information about how good or bad something is.
Showing skill and good behavior at work.
What people think about someone or something.
A way to fix a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Feedback” mean?
4. What does “Reputation” mean?
5. What does “Apologize” mean?
6. What does “Solution” mean?
7. What does “Professional” mean?

Practice more with this lesson: