Mark and Mia are firefighters. They talk about a complaint from a citizen. They need to ask questions to understand the problem better.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Citizen: A person who lives in a town or country.
Limited: Not enough or small in number.
Follow-up: Additional actions or questions to get more information.
Resources: Things like equipment or people used to do a job.
Practice more with this lesson:
