English Lessons

Vocabulary Flashcards and Quiz of Training New Staff: Handling Client Misunderstanding – English for Social Media Manager – Easy Level

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by

Michael Carter
in
Client
A person who uses a service or buys goods
Misunderstanding
A failure to understand something correctly
Reassure
To say something to remove doubts or fears
Apologize
To say sorry for a mistake or problem
Polite
Showing good manners and respect

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Client
Misunderstanding
Reassure
Apologize
Polite
To say something to remove doubts or fears
To say sorry for a mistake or problem
A failure to understand something correctly
A person who uses a service or buys goods
Showing good manners and respect

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Client” mean?
4. What does “Misunderstanding” mean?
5. What does “Reassure” mean?
6. What does “Apologize” mean?
7. What does “Polite” mean?

Practice more with this lesson: