Vocabulary Flashcards and Quiz of Training New Staff: Handling Client Misunderstanding โ€“ English for Social Media Manager โ€“ Easy Level

Client
A person who uses a service or buys goods
Misunderstanding
A failure to understand something correctly
Reassure
To say something to remove doubts or fears
Apologize
To say sorry for a mistake or problem
Polite
Showing good manners and respect

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Client
Misunderstanding
Reassure
Apologize
Polite
A person who uses a service or buys goods
A failure to understand something correctly
Showing good manners and respect
To say something to remove doubts or fears
To say sorry for a mistake or problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œClientโ€ mean?
4. What does โ€œMisunderstandingโ€ mean?
5. What does โ€œReassureโ€ mean?
6. What does โ€œApologizeโ€ mean?
7. What does โ€œPoliteโ€ mean?

Practice more with this lesson:


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