Vocabulary Flashcards and Quiz of Handling Complaints in a Meeting - English for E-commerce Manager - Medium Level

Complaint

A statement that something is wrong or bad

Delivery

The process of bringing goods to customers

Solution

A way to fix a problem

Apology

Words that show you are sorry

Support

Help given to customers or users

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Complaint

Delivery

Solution

Apology

Support

Words that show you are sorry

The process of bringing goods to customers

A way to fix a problem

Help given to customers or users

A statement that something is wrong or bad

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?

4. What does “Delivery” mean?

5. What does “Solution” mean?

6. What does “Apology” mean?

7. What does “Support” mean?

Vocabulary Flashcards and Quiz of Handling Complaints in a Meeting – English for E-commerce Manager – Medium Level