English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints in a Meeting – English for E-commerce Manager – Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or bad
Delivery
The process of bringing goods to customers
Solution
A way to fix a problem
Apology
Words that show you are sorry
Support
Help given to customers or users

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delivery
Solution
Apology
Support
A way to fix a problem
A statement that something is wrong or bad
Help given to customers or users
Words that show you are sorry
The process of bringing goods to customers

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delivery” mean?
5. What does “Solution” mean?
6. What does “Apology” mean?
7. What does “Support” mean?

Practice more with this lesson: