Vocabulary Flashcards and Quiz of Handling Complaints After Service Failure – English for Property Manager – Easy Level

Complaint
A statement that something is wrong or not good.
Tenant
A person who rents a place to live.
Heating
The system that makes a place warm.
Technician
A person who fixes machines or systems.
Maintenance
Work done to keep something in good condition.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Tenant
Heating
Technician
Maintenance
The system that makes a place warm.
A person who fixes machines or systems.
Work done to keep something in good condition.
A person who rents a place to live.
A statement that something is wrong or not good.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Tenant” mean?
5. What does “Heating” mean?
6. What does “Technician” mean?
7. What does “Maintenance” mean?

Practice more with this lesson:


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