Vocabulary Flashcards and Quiz of Handling Complaints After Service Failure โ€“ English for Property Manager โ€“ Easy Level

Complaint
A statement that something is wrong or not good.
Tenant
A person who rents a place to live.
Heating
The system that makes a place warm.
Technician
A person who fixes machines or systems.
Maintenance
Work done to keep something in good condition.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Tenant
Heating
Technician
Maintenance
A person who rents a place to live.
The system that makes a place warm.
Work done to keep something in good condition.
A person who fixes machines or systems.
A statement that something is wrong or not good.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œTenantโ€ mean?
5. What does โ€œHeatingโ€ mean?
6. What does โ€œTechnicianโ€ mean?
7. What does โ€œMaintenanceโ€ mean?

Practice more with this lesson:


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