Jessica and Daniel talk about a problem at a property. They want to find out what caused the issue. They plan to fix it and help the tenant.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Tenant: A person who rents a place to live.
Heating: The system that makes a place warm.
Technician: A person who fixes machines or systems.
Maintenance: Work done to keep something in good condition.
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