Mia and Daniel discuss a recent presentation to senior management. Mia wants to understand the complaints better. They talk about how to clarify expectations next time.
Vocabulary:
Complaint: A statement about something wrong or bad
Expectation: A belief about what will happen
Summary: A short statement of main points
Feedback: Information about how well something is done
Clarify: To make something clear or easier to understand
Practice more with this lesson:
