Vocabulary Flashcards and Quiz of Closing a Conversation Professionally After a Service Failure - English for Project Manager - Advanced Level

Apologize

To say sorry for a mistake.

Compensation

Something given to make up for a problem.

Sincere

Being honest and genuine.

Policy

A rule set by a company.

Trust

Belief in someone’s honesty and reliability.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Apologize

Compensation

Sincere

Policy

Trust

Something given to make up for a problem.

To say sorry for a mistake.

Belief in someone’s honesty and reliability.

Being honest and genuine.

A rule set by a company.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?

4. What does “Compensation” mean?

5. What does “Sincere” mean?

6. What does “Policy” mean?

7. What does “Trust” mean?

Vocabulary Flashcards and Quiz of Closing a Conversation Professionally After a Service Failure – English for Project Manager – Advanced Level