Vocabulary Flashcards and Quiz of Closing a Conversation Professionally After a Service Failure โ€“ English for Project Manager โ€“ Advanced Level

Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Sincere
Being honest and genuine.
Policy
A rule set by a company.
Trust
Belief in someoneโ€™s honesty and reliability.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Sincere
Policy
Trust
To say sorry for a mistake.
Something given to make up for a problem.
Being honest and genuine.
Belief in someoneโ€™s honesty and reliability.
A rule set by a company.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œSincereโ€ mean?
6. What does โ€œPolicyโ€ mean?
7. What does โ€œTrustโ€ mean?

Practice more with this lesson:


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