Handling Complaints and Delegating Tasks in Civil Engineering – English for Civil Engineer – Medium Level

Emma and Michael discuss a project with unclear requirements. They need to handle complaints and assign tasks. They work together to solve the problem.

🎧 Handling Complaints and Delegating Tasks in Civil Engineering
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Vocabulary:

Complaint: A statement that something is wrong

Requirement: Something that is needed or wanted

Delegate: To give tasks to others

Clarify: To make something clear or easy to understand

Progress: The process of improving or developing


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