Michael is a personal trainer. Laura has a problem with her training plan. They talk to fix the issue and understand the cause.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Root cause: The main reason why a problem happens.
Misunderstanding: When people do not understand each other correctly.
Trainer: A person who helps others exercise and get fit.
Progress: Moving forward or improving over time.
Practice more with this lesson:
