English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Finding Root Causes – English for Personal Trainer – Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Root cause
The main reason why a problem happens.
Misunderstanding
When people do not understand each other correctly.
Trainer
A person who helps others exercise and get fit.
Progress
Moving forward or improving over time.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Root cause
Misunderstanding
Trainer
Progress
A person who helps others exercise and get fit.
The main reason why a problem happens.
A statement that something is wrong or not good.
Moving forward or improving over time.
When people do not understand each other correctly.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Root cause” mean?
5. What does “Misunderstanding” mean?
6. What does “Trainer” mean?
7. What does “Progress” mean?

Practice more with this lesson: