Daniel is a hotel receptionist. Olivia gave negative feedback. Daniel listens and summarizes the main points.
Vocabulary:
Feedback: Information about reactions to a product or service
Receptionist: A person who greets and helps visitors
Summarize: To give a short explanation of the main points
Noisy: Making a lot of loud or unpleasant sounds
Improve: To make something better
Practice more with this lesson:

