Vocabulary Flashcards and Quiz of Technical Support: Handling Negative Feedback at a Hotel – English for Hotel Receptionist – Advanced Level

Feedback
Information about reactions to a product or service
Receptionist
A person who greets and helps visitors
Summarize
To give a short explanation of the main points
Noisy
Making a lot of loud or unpleasant sounds
Improve
To make something better

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Receptionist
Summarize
Noisy
Improve
To give a short explanation of the main points
To make something better
Information about reactions to a product or service
A person who greets and helps visitors
Making a lot of loud or unpleasant sounds

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Feedback” mean?
4. What does “Receptionist” mean?
5. What does “Summarize” mean?
6. What does “Noisy” mean?
7. What does “Improve” mean?

Practice more with this lesson: