Vocabulary Flashcards and Quiz of Technical Support: Handling Negative Feedback at a Hotel โ€“ English for Hotel Receptionist โ€“ Advanced Level

Feedback
Information about reactions to a product or service
Receptionist
A person who greets and helps visitors
Summarize
To give a short explanation of the main points
Noisy
Making a lot of loud or unpleasant sounds
Improve
To make something better

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Receptionist
Summarize
Noisy
Improve
To make something better
Making a lot of loud or unpleasant sounds
To give a short explanation of the main points
Information about reactions to a product or service
A person who greets and helps visitors

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œFeedbackโ€ mean?
4. What does โ€œReceptionistโ€ mean?
5. What does โ€œSummarizeโ€ mean?
6. What does โ€œNoisyโ€ mean?
7. What does โ€œImproveโ€ mean?

Practice more with this lesson:


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