Handling Complaints and Negotiating Terms – English for Waiter – Easy Level

William is a waiter. Emily is a customer. They talk about a problem with the food.

🎧 Handling Complaints and Negotiating Terms
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Vocabulary:

Complaint: A statement about something wrong or bad

Waiter: A person who serves food in a restaurant

Kitchen: The place where food is cooked

Patient: Able to wait without getting angry

Fresh: New and not old or stale


Practice more with this lesson:


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