Handling Complaints in a Meeting – English for E-commerce Manager – Medium Level

Sarah and Robert discuss customer complaints. They want to find a good solution. The meeting is important for their e-commerce company.

🎧 Handling Complaints in a Meeting
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Vocabulary:

Complaint: A statement that something is wrong or bad

Delivery: The process of bringing goods to customers

Solution: A way to fix a problem

Apology: Words that show you are sorry

Support: Help given to customers or users


Practice more with this lesson:


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