Vocabulary Flashcards and Quiz of Handling Objections During a System Outage at the Dentist – English for Dentist – Medium Level

Outage
A time when a system is not working.
Frustration
Feeling upset because things are not going well.
Apologize
To say sorry for a problem or mistake.
Patient
A person receiving medical care.
Trust
Belief that someone is honest and reliable.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Outage
Frustration
Apologize
Patient
Trust
A person receiving medical care.
Belief that someone is honest and reliable.
Feeling upset because things are not going well.
To say sorry for a problem or mistake.
A time when a system is not working.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Outage” mean?
4. What does “Frustration” mean?
5. What does “Apologize” mean?
6. What does “Patient” mean?
7. What does “Trust” mean?

Practice more with this lesson: