Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours – English for SEO Specialist – Easy Level

Complaint
A statement about a problem or bad service
Patient
Able to wait without getting angry
Estimate
A guess about how long something will take
Calm
Not angry or upset
Interrupt
To stop someone while they are speaking

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Patient
Estimate
Calm
Interrupt
To stop someone while they are speaking
Able to wait without getting angry
A statement about a problem or bad service
Not angry or upset
A guess about how long something will take

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Patient” mean?
5. What does “Estimate” mean?
6. What does “Calm” mean?
7. What does “Interrupt” mean?

Practice more with this lesson: