English Lessons

Vocabulary Flashcards and Quiz of Technical Support: Reassuring a Client After Service Failure – English for Customer Service Representative – Medium Level

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by

Michael Carter
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Router
A device that connects to the internet.
Connection
The link between devices or to the internet.
Restart
To turn a device off and then on again.
Service
Help or work provided to customers.
Trouble
A problem or difficulty.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Router
Connection
Restart
Service
Trouble
A device that connects to the internet.
A problem or difficulty.
To turn a device off and then on again.
The link between devices or to the internet.
Help or work provided to customers.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Router” mean?
4. What does “Connection” mean?
5. What does “Restart” mean?
6. What does “Service” mean?
7. What does “Trouble” mean?

Practice more with this lesson: