English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Coordinating Teams – English for Customer Service Representative – Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Reassure
To make someone feel less worried.
Delay
To make something happen later than planned.
Replacement
Something that takes the place of another.
Coordinate
To work together with others to do something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Reassure
Delay
Replacement
Coordinate
A statement that something is wrong.
To make someone feel less worried.
To work together with others to do something.
Something that takes the place of another.
To make something happen later than planned.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Reassure” mean?
5. What does “Delay” mean?
6. What does “Replacement” mean?
7. What does “Coordinate” mean?

Practice more with this lesson:


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