Vocabulary Flashcards and Quiz of Training Staff on Handling Negative Feedback – English for Public Relations Officer – Easy Level

Feedback
information about reactions to a product or service
Root cause
the main reason for a problem
Delay
a period of time by which something is late
Process
a series of actions to achieve a result
Improve
to make something better

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Root cause
Delay
Process
Improve
a period of time by which something is late
a series of actions to achieve a result
information about reactions to a product or service
to make something better
the main reason for a problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Feedback” mean?
4. What does “Root cause” mean?
5. What does “Delay” mean?
6. What does “Process” mean?
7. What does “Improve” mean?

Practice more with this lesson:


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