Vocabulary Flashcards and Quiz of Clearing Up a Customer Issue – English for Customer Service Representative – Easy Level

Delay
When something happens later than expected.
Status
The current condition or situation.
Transit
The process of moving from one place to another.
Tracking
Following the progress of a package or shipment.
Update
New information about something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Delay
Status
Transit
Tracking
Update
The current condition or situation.
When something happens later than expected.
New information about something.
Following the progress of a package or shipment.
The process of moving from one place to another.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Delay” mean?
4. What does “Status” mean?
5. What does “Transit” mean?
6. What does “Tracking” mean?
7. What does “Update” mean?

Practice more with this lesson: