Clearing Up a Customer Issue – English for Customer Service Representative – Easy Level

Daniel helps Linda with a problem. They talk to fix a misunderstanding. Daniel gives updates during the call.

🎧 Clearing Up a Customer Issue
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Vocabulary:

Delay: When something happens later than expected.

Status: The current condition or situation.

Transit: The process of moving from one place to another.

Tracking: Following the progress of a package or shipment.

Update: New information about something.


Practice more with this lesson:


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