Vocabulary Flashcards and Quiz of Handling Complaints by Clarifying Expectations in a Presentation โ€“ English for Content Writer โ€“ Medium Level

Complaint
A statement about something wrong or bad
Expectation
A belief about what will happen
Summary
A short statement of main points
Feedback
Information about how well something is done
Clarify
To make something clear or easier to understand

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Expectation
Summary
Feedback
Clarify
To make something clear or easier to understand
A short statement of main points
A belief about what will happen
Information about how well something is done
A statement about something wrong or bad

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œExpectationโ€ mean?
5. What does โ€œSummaryโ€ mean?
6. What does โ€œFeedbackโ€ mean?
7. What does โ€œClarifyโ€ mean?

Practice more with this lesson:


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