Vocabulary Flashcards and Quiz of Handling Complaints by Clarifying Expectations in a Presentation – English for Content Writer – Medium Level

Complaint
A statement about something wrong or bad
Expectation
A belief about what will happen
Summary
A short statement of main points
Feedback
Information about how well something is done
Clarify
To make something clear or easier to understand

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Expectation
Summary
Feedback
Clarify
A belief about what will happen
A short statement of main points
To make something clear or easier to understand
Information about how well something is done
A statement about something wrong or bad

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Expectation” mean?
5. What does “Summary” mean?
6. What does “Feedback” mean?
7. What does “Clarify” mean?

Practice more with this lesson:


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