English Lessons

Vocabulary Flashcards and Quiz of Writing Follow-Up Emails After a Service Failure – English for Chemist – Advanced Level

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by

Michael Carter
in
Apology
A statement saying sorry for a mistake.
Supplier
A person or company that provides goods.
Replacement
Something given instead of a broken item.
Confirmation
A statement that something is true or will happen.
Professional
Showing skill and polite behavior at work.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apology
Supplier
Replacement
Confirmation
Professional
A statement that something is true or will happen.
A person or company that provides goods.
Something given instead of a broken item.
Showing skill and polite behavior at work.
A statement saying sorry for a mistake.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apology” mean?
4. What does “Supplier” mean?
5. What does “Replacement” mean?
6. What does “Confirmation” mean?
7. What does “Professional” mean?

Practice more with this lesson: