Watch, Read, Listen
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Jessica and Kevin discuss a problem in a meeting. They need to fix a decoration issue quickly. They work step-by-step to find a solution. Vocabulary: Decoration: Things used to make a place look nice. Problem: A situation that needs to…
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Negotiating Contracts with Limited Resources – English for Real Estate Agent – Easy Level
Michael and Laura are real estate agents. They talk about a contract. They have few resources to help them. Vocabulary: Contract: A written agreement between two parties. Summary: A short statement of the main points. Priority: Something that is more…
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Vocabulary Flashcards and Quiz of Escalating a Service Issue in Cybersecurity – English for Cybersecurity Analyst – Easy Level
Practice more with this lesson: Listening Lesson Listening Quiz
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Vocabulary Flashcards and Quiz of Writing Emails and Managing Tasks – English for Customer Service Representative – Easy Level
Practice more with this lesson: Listening Lesson Listening Quiz
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Technical Support Update for VIP Psychologist – English for Psychologist – Medium Level
Paul is helping Mia with a software update. Mia is a VIP customer and a psychologist. They talk about the update and its benefits. Vocabulary: Update: A new version of software. Security: Protection against danger or harm. Interface: How a…
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Vocabulary Flashcards and Quiz of Making Phone Calls with a Difficult Client – English for Content Writer – Easy Level
Practice more with this lesson: Listening Lesson Listening Quiz
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Vocabulary Flashcards and Quiz of Handling Complaints with Apologies and Compensation – English for Property Manager – Easy Level
Practice more with this lesson: Listening Lesson Listening Quiz
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Vocabulary Flashcards and Quiz of Scheduling and Planning During Peak Hours – English for Cloud Engineer – Advanced Level
Practice more with this lesson: Listening Lesson Listening Quiz
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Technical Support for a Civil Engineering Problem – English for Civil Engineer – Easy Level
Sophia calls Paul for help with a building problem. She explains a technical issue. Paul suggests a clear solution. Vocabulary: Bridge: A structure built to cross obstacles like rivers. Design: A plan or drawing showing how something will be made.…
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Handling Objections with a Difficult Client – English for Chemist – Advanced Level
Emma trains Kevin on how to handle a difficult client at the chemist. They practice responding to common objections. This helps Kevin learn to stay calm and professional. Vocabulary: Objection: A reason for disagreeing or refusing. Confident: Feeling sure about…

