English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Apologies and Compensation – English for Property Manager – Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Apologize
To say sorry for a mistake or problem.
Compensation
Something given to make up for a problem.
Tenant
A person who rents a home or apartment.
Management
People who are in charge of a business or property.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Compensation
Tenant
Management
To say sorry for a mistake or problem.
A person who rents a home or apartment.
People who are in charge of a business or property.
Something given to make up for a problem.
A statement that something is wrong or not good.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Apologize” mean?
5. What does “Compensation” mean?
6. What does “Tenant” mean?
7. What does “Management” mean?

Practice more with this lesson: