Vocabulary Flashcards and Quiz of Handling Complaints with VIP Customers - English for Wedding Planner - Advanced Level

VIP

A very important person.

Florist

A person who sells flowers.

Apologize

To say sorry for a mistake.

Delegate

To give tasks to others.

Complaint

A statement about a problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

VIP

Florist

Apologize

Delegate

Complaint

A person who sells flowers.

A very important person.

To say sorry for a mistake.

A statement about a problem.

To give tasks to others.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “VIP” mean?

4. What does “Florist” mean?

5. What does “Apologize” mean?

6. What does “Delegate” mean?

7. What does “Complaint” mean?

Vocabulary Flashcards and Quiz of Handling Complaints with VIP Customers – English for Wedding Planner – Advanced Level