English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with VIP Customers โ€“ English for Wedding Planner โ€“ Advanced Level

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by

Michael Carter
in
VIP
A very important person.
Florist
A person who sells flowers.
Apologize
To say sorry for a mistake.
Delegate
To give tasks to others.
Complaint
A statement about a problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
VIP
Florist
Apologize
Delegate
Complaint
To give tasks to others.
A statement about a problem.
A person who sells flowers.
To say sorry for a mistake.
A very important person.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œVIPโ€ mean?
4. What does โ€œFloristโ€ mean?
5. What does โ€œApologizeโ€ mean?
6. What does โ€œDelegateโ€ mean?
7. What does โ€œComplaintโ€ mean?

Practice more with this lesson:


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