Handling Complaints with VIP Customers – English for Wedding Planner – Advanced Level

Daniel and Sarah are wedding planners. They face a problem with a VIP customer. They must solve the complaint quickly.

🎧 Handling Complaints with VIP Customers
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Vocabulary:

Vip: A very important person.

Florist: A person who sells flowers.

Apologize: To say sorry for a mistake.

Delegate: To give tasks to others.

Complaint: A statement about a problem.


Practice more with this lesson:


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