Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation After a Service Failure - English for Wedding Planner - Advanced Level

Apologize

To say sorry for a mistake or problem

Compensation

Something given to make up for a loss or problem

Refund

Money returned to someone because of a problem

Disappointed

Feeling sad because something did not happen as expected

Trust

Belief that someone is honest and reliable

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Apologize

Compensation

Refund

Disappointed

Trust

Money returned to someone because of a problem

Feeling sad because something did not happen as expected

Something given to make up for a loss or problem

Belief that someone is honest and reliable

To say sorry for a mistake or problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?

4. What does “Compensation” mean?

5. What does “Refund” mean?

6. What does “Disappointed” mean?

7. What does “Trust” mean?

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation After a Service Failure – English for Wedding Planner – Advanced Level