Kevin and Sophia discuss a problem with a wedding event. Kevin apologizes and offers a solution. They work together to fix the issue.
Vocabulary:
Apologize: To say sorry for a mistake or problem
Compensation: Something given to make up for a loss or problem
Refund: Money returned to someone because of a problem
Disappointed: Feeling sad because something did not happen as expected
Trust: Belief that someone is honest and reliable
Practice more with this lesson:
