James is a warehouse manager. He writes emails to reassure a client. The system is down, but he wants to keep the client calm.
Vocabulary:
System: A set of connected parts working together.
Outage: A time when a service is not working.
Update: New information about a situation.
Delay: To make something happen later than planned.
Reassure: To say something to make someone less worried.
Practice more with this lesson:
