English Lessons

Vocabulary Flashcards and Quiz of Handling Objections After Service Failure โ€“ English for Waiter โ€“ Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong
Apologize
To say sorry for a mistake
Refund
Money given back for a bad product
Patient
Able to stay calm when things are hard
Polite
Showing good manners and respect

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Refund
Patient
Polite
Money given back for a bad product
A statement that something is wrong
Able to stay calm when things are hard
To say sorry for a mistake
Showing good manners and respect

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œApologizeโ€ mean?
5. What does โ€œRefundโ€ mean?
6. What does โ€œPatientโ€ mean?
7. What does โ€œPoliteโ€ mean?

Practice more with this lesson:


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