English Lessons

Vocabulary Flashcards and Quiz of Handling Objections After Service Failure – English for Waiter – Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong
Apologize
To say sorry for a mistake
Refund
Money given back for a bad product
Patient
Able to stay calm when things are hard
Polite
Showing good manners and respect

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Refund
Patient
Polite
Showing good manners and respect
A statement that something is wrong
To say sorry for a mistake
Able to stay calm when things are hard
Money given back for a bad product

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Apologize” mean?
5. What does “Refund” mean?
6. What does “Patient” mean?
7. What does “Polite” mean?

Practice more with this lesson:


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