Vocabulary Flashcards and Quiz of Handling Customer Complaints and Team Coordination – English for Waiter – Medium Level

Complaint
A statement that something is wrong or not good.
Refund
Money given back for something unsatisfactory.
Discount
A reduction in price.
Teamwork
Working together to achieve a goal.
Customer
A person who buys goods or services.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Refund
Discount
Teamwork
Customer
A reduction in price.
A statement that something is wrong or not good.
Working together to achieve a goal.
Money given back for something unsatisfactory.
A person who buys goods or services.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Refund” mean?
5. What does “Discount” mean?
6. What does “Teamwork” mean?
7. What does “Customer” mean?

Practice more with this lesson:


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