English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints After a Service Failure – English for Waiter – Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Service
Help or work done for customers.
Kitchen
The place where food is cooked in a restaurant.
Customer
A person who buys or uses a service.
Offer
To give something to someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Service
Kitchen
Customer
Offer
To give something to someone.
A person who buys or uses a service.
A statement that something is wrong or not good.
Help or work done for customers.
The place where food is cooked in a restaurant.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Service” mean?
5. What does “Kitchen” mean?
6. What does “Customer” mean?
7. What does “Offer” mean?

Practice more with this lesson: