English Lessons

Vocabulary Flashcards and Quiz of Escalating a Complaint About a Complex Issue – English for Waiter – Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Escalate
To make a problem more serious by asking for help.
Manager
A person in charge of workers or a place.
Kitchen
The place where food is cooked in a restaurant.
Disappointed
Feeling sad because something is not as expected.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Escalate
Manager
Kitchen
Disappointed
A statement that something is wrong or not good.
The place where food is cooked in a restaurant.
To make a problem more serious by asking for help.
A person in charge of workers or a place.
Feeling sad because something is not as expected.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Escalate” mean?
5. What does “Manager” mean?
6. What does “Kitchen” mean?
7. What does “Disappointed” mean?

Practice more with this lesson: