English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours โ€“ English for UX Designer โ€“ Medium Level

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by

Michael Carter
in
Complaint
A statement about something wrong or bad.
Objection
A reason for disagreeing or refusing.
Calm
Not angry or upset.
Chatbot
A computer program that talks with people.
Polite
Showing good manners and respect.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Objection
Calm
Chatbot
Polite
Showing good manners and respect.
A statement about something wrong or bad.
A reason for disagreeing or refusing.
A computer program that talks with people.
Not angry or upset.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œObjectionโ€ mean?
5. What does โ€œCalmโ€ mean?
6. What does โ€œChatbotโ€ mean?
7. What does โ€œPoliteโ€ mean?

Practice more with this lesson:


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