English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours – English for UX Designer – Medium Level

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by

Michael Carter
in
Complaint
A statement about something wrong or bad.
Objection
A reason for disagreeing or refusing.
Calm
Not angry or upset.
Chatbot
A computer program that talks with people.
Polite
Showing good manners and respect.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Objection
Calm
Chatbot
Polite
Showing good manners and respect.
A statement about something wrong or bad.
A reason for disagreeing or refusing.
A computer program that talks with people.
Not angry or upset.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Objection” mean?
5. What does “Calm” mean?
6. What does “Chatbot” mean?
7. What does “Polite” mean?

Practice more with this lesson: