Vocabulary Flashcards and Quiz of Closing a Conversation Professionally After a Service Failure – English for UX Designer – Advanced Level

Apologize
To say sorry for a mistake.
Sincere
Genuine and honest feelings.
Concern
A worry or problem someone has.
Patience
The ability to wait calmly.
Feedback
Information about how well something works.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Sincere
Concern
Patience
Feedback
Information about how well something works.
To say sorry for a mistake.
The ability to wait calmly.
Genuine and honest feelings.
A worry or problem someone has.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Sincere” mean?
5. What does “Concern” mean?
6. What does “Patience” mean?
7. What does “Feedback” mean?

Practice more with this lesson: