Vocabulary Flashcards and Quiz of Clarifying Expectations After a Service Failure – English for UX Designer – Advanced Level

Service failure
When a service does not work as expected.
User experience
How a person feels when using a product.
Interface
The part of a system users interact with.
Testing
Checking a product to find problems.
Communication
Sharing information between people or groups.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Service failure
User experience
Interface
Testing
Communication
How a person feels when using a product.
Sharing information between people or groups.
Checking a product to find problems.
When a service does not work as expected.
The part of a system users interact with.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Service failure” mean?
4. What does “User experience” mean?
5. What does “Interface” mean?
6. What does “Testing” mean?
7. What does “Communication” mean?

Practice more with this lesson: