Vocabulary Flashcards and Quiz of Training New Staff on Escalating Complex Issues - English for Tour Guide - Advanced Level

Escalate

To pass a problem to a higher level for help

Supervisor

A person who manages or helps staff

Polite

Showing good manners and respect

Uncertain

Not sure or confident about something

Follow up

To check again or get more information later

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Escalate

Supervisor

Polite

Uncertain

Follow up

To check again or get more information later

Not sure or confident about something

To pass a problem to a higher level for help

A person who manages or helps staff

Showing good manners and respect

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?

4. What does “Supervisor” mean?

5. What does “Polite” mean?

6. What does “Uncertain” mean?

7. What does “Follow up” mean?

Vocabulary Flashcards and Quiz of Training New Staff on Escalating Complex Issues – English for Tour Guide – Advanced Level