English Lessons

Vocabulary Flashcards and Quiz of Training New Staff on Escalating Complex Issues – English for Tour Guide – Advanced Level

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by

Michael Carter
in
Escalate
To pass a problem to a higher level for help
Supervisor
A person who manages or helps staff
Polite
Showing good manners and respect
Uncertain
Not sure or confident about something
Follow up
To check again or get more information later

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Supervisor
Polite
Uncertain
Follow up
Not sure or confident about something
A person who manages or helps staff
To check again or get more information later
To pass a problem to a higher level for help
Showing good manners and respect

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Supervisor” mean?
5. What does “Polite” mean?
6. What does “Uncertain” mean?
7. What does “Follow up” mean?

Practice more with this lesson: