English Lessons

Vocabulary Flashcards and Quiz of Negotiating Contracts After a Service Failure โ€“ English for Tour Guide โ€“ Advanced Level

โ€”

by

Michael Carter
in
Complaint
A statement about something wrong or bad.
Root cause
The main reason why a problem happens.
Penalty
A punishment for not following rules.
Caterer
A person or company that provides food.
Reputation
What people think about someone or something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Root cause
Penalty
Caterer
Reputation
A punishment for not following rules.
The main reason why a problem happens.
What people think about someone or something.
A person or company that provides food.
A statement about something wrong or bad.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œRoot causeโ€ mean?
5. What does โ€œPenaltyโ€ mean?
6. What does โ€œCatererโ€ mean?
7. What does โ€œReputationโ€ mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.