Vocabulary Flashcards and Quiz of Handling Complaints During Peak Hours โ€“ English for Tour Guide โ€“ Medium Level

Complaint
A statement that something is wrong or not good.
Peak
The time when something is busiest or most active.
Tour
A trip to see places or learn about something.
Available
Able to be used or gotten.
Follow-up
An action or question that comes after an earlier one.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Peak
Tour
Available
Follow-up
A statement that something is wrong or not good.
An action or question that comes after an earlier one.
A trip to see places or learn about something.
Able to be used or gotten.
The time when something is busiest or most active.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œPeakโ€ mean?
5. What does โ€œTourโ€ mean?
6. What does โ€œAvailableโ€ mean?
7. What does โ€œFollow-upโ€ mean?

Practice more with this lesson:


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