Vocabulary Flashcards and Quiz of Handling Complaints After a Service Failure – English for Therapist – Medium Level

Complaint
A statement about something wrong or bad.
Session
A time set for a meeting or activity.
Rushed
Done too quickly without enough care.
Understanding
The ability to listen and care about feelings.
Comfortable
Feeling relaxed and free from pain or worry.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Session
Rushed
Understanding
Comfortable
A statement about something wrong or bad.
Done too quickly without enough care.
Feeling relaxed and free from pain or worry.
A time set for a meeting or activity.
The ability to listen and care about feelings.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Session” mean?
5. What does “Rushed” mean?
6. What does “Understanding” mean?
7. What does “Comfortable” mean?

Practice more with this lesson:


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