Vocabulary Flashcards and Quiz of Negotiating Terms After a Service Failure – English for Supply Chain Manager – Advanced Level

Shipment
Goods sent from one place to another.
Compensation
Something given to make up for a loss.
Refund
Money returned for a problem or mistake.
Delay
When something happens later than planned.
Process
A series of actions to achieve a result.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Shipment
Compensation
Refund
Delay
Process
Something given to make up for a loss.
Goods sent from one place to another.
A series of actions to achieve a result.
When something happens later than planned.
Money returned for a problem or mistake.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Shipment” mean?
4. What does “Compensation” mean?
5. What does “Refund” mean?
6. What does “Delay” mean?
7. What does “Process” mean?

Practice more with this lesson:


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