Kevin calls Mia for help after a delivery delay. They discuss the problem and try to find a solution. They want to keep their business relationship strong.
Vocabulary:
Shipment: Goods sent from one place to another.
Compensation: Something given to make up for a loss.
Refund: Money returned for a problem or mistake.
Delay: When something happens later than planned.
Process: A series of actions to achieve a result.
Practice more with this lesson:
