Vocabulary Flashcards and Quiz of Handling Negative Feedback in Cross-Cultural Communication – English for Store Clerk – Advanced Level

Feedback
Information about how good or bad something is.
Summarize
To give a short statement of the main points.
Customer
A person who buys goods or services.
Service
Help or work done for others.
Response
A reply or reaction to something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Summarize
Customer
Service
Response
A reply or reaction to something.
A person who buys goods or services.
Help or work done for others.
To give a short statement of the main points.
Information about how good or bad something is.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Feedback” mean?
4. What does “Summarize” mean?
5. What does “Customer” mean?
6. What does “Service” mean?
7. What does “Response” mean?

Practice more with this lesson:


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