Vocabulary Flashcards and Quiz of Handling Complaints with Limited Resources โ€“ English for Store Clerk โ€“ Advanced Level

Complaint
A statement that something is wrong or not good.
Refund
Money given back for a returned product.
Stock
Goods available for sale in a store.
Compensation
Something given to make up for a problem.
Receipt
A paper that shows proof of purchase.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Refund
Stock
Compensation
Receipt
Money given back for a returned product.
Goods available for sale in a store.
A paper that shows proof of purchase.
Something given to make up for a problem.
A statement that something is wrong or not good.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œRefundโ€ mean?
5. What does โ€œStockโ€ mean?
6. What does โ€œCompensationโ€ mean?
7. What does โ€œReceiptโ€ mean?

Practice more with this lesson:


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