English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Limited Resources – English for Store Clerk – Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Refund
Money given back for a returned product.
Stock
Goods available for sale in a store.
Compensation
Something given to make up for a problem.
Receipt
A paper that shows proof of purchase.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Refund
Stock
Compensation
Receipt
A paper that shows proof of purchase.
A statement that something is wrong or not good.
Money given back for a returned product.
Something given to make up for a problem.
Goods available for sale in a store.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Refund” mean?
5. What does “Stock” mean?
6. What does “Compensation” mean?
7. What does “Receipt” mean?

Practice more with this lesson: