English Lessons

Vocabulary Flashcards and Quiz of Escalating an Issue with a VIP Customer – English for Store Clerk – Advanced Level

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by

Michael Carter
in
VIP
A very important person.
Escalate
To raise a problem to a higher level.
Replace
To give something new instead of a broken one.
Inconvenience
A problem that causes difficulty or trouble.
Patience
The ability to wait calmly.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
VIP
Escalate
Replace
Inconvenience
Patience
A very important person.
The ability to wait calmly.
To give something new instead of a broken one.
A problem that causes difficulty or trouble.
To raise a problem to a higher level.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “VIP” mean?
4. What does “Escalate” mean?
5. What does “Replace” mean?
6. What does “Inconvenience” mean?
7. What does “Patience” mean?

Practice more with this lesson: