English Lessons

Vocabulary Flashcards and Quiz of Escalating an Issue with a VIP Customer โ€“ English for Store Clerk โ€“ Advanced Level

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by

Michael Carter
in
VIP
A very important person.
Escalate
To raise a problem to a higher level.
Replace
To give something new instead of a broken one.
Inconvenience
A problem that causes difficulty or trouble.
Patience
The ability to wait calmly.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
VIP
Escalate
Replace
Inconvenience
Patience
To raise a problem to a higher level.
A problem that causes difficulty or trouble.
To give something new instead of a broken one.
A very important person.
The ability to wait calmly.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œVIPโ€ mean?
4. What does โ€œEscalateโ€ mean?
5. What does โ€œReplaceโ€ mean?
6. What does โ€œInconvenienceโ€ mean?
7. What does โ€œPatienceโ€ mean?

Practice more with this lesson:


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