English Lessons

Vocabulary Flashcards and Quiz of Closing a Technical Support Call Professionally โ€“ English for Software Developer โ€“ Advanced Level

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by

Michael Carter
in
Confusion
A state of not understanding something.
Clarify
To make something clear or easier to understand.
Feature
A part or function of a software or product.
Appreciate
To be thankful for something.
Ticket
A record of a support request or problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Confusion
Clarify
Feature
Appreciate
Ticket
A record of a support request or problem.
A part or function of a software or product.
A state of not understanding something.
To make something clear or easier to understand.
To be thankful for something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œConfusionโ€ mean?
4. What does โ€œClarifyโ€ mean?
5. What does โ€œFeatureโ€ mean?
6. What does โ€œAppreciateโ€ mean?
7. What does โ€œTicketโ€ mean?

Practice more with this lesson:


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