English Lessons

Vocabulary Flashcards and Quiz of Closing a Technical Support Call Professionally – English for Software Developer – Advanced Level

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by

Michael Carter
in
Confusion
A state of not understanding something.
Clarify
To make something clear or easier to understand.
Feature
A part or function of a software or product.
Appreciate
To be thankful for something.
Ticket
A record of a support request or problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Confusion
Clarify
Feature
Appreciate
Ticket
To be thankful for something.
A state of not understanding something.
A record of a support request or problem.
A part or function of a software or product.
To make something clear or easier to understand.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Confusion” mean?
4. What does “Clarify” mean?
5. What does “Feature” mean?
6. What does “Appreciate” mean?
7. What does “Ticket” mean?

Practice more with this lesson: