Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in Emails – English for Software Developer – Easy Level

Apologize
to say sorry for a mistake
Compensation
something given to make up for a problem
Refund
money given back to a customer
Polite
showing good manners and respect
Problem
a difficulty or mistake that needs fixing

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Refund
Polite
Problem
showing good manners and respect
to say sorry for a mistake
a difficulty or mistake that needs fixing
money given back to a customer
something given to make up for a problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Refund” mean?
6. What does “Polite” mean?
7. What does “Problem” mean?

Practice more with this lesson: